Officer Stakeholder Engagement and Public Outreach at National Bank of Rwanda| Deadline 7 November 2025
Job Description
Reporting to manager, Policy Communication, The job holder will play a key role in strengthening the Bank’s relationships with its stakeholders and improving the flow of information between the Bank and the public.
Job Responsibilities
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Supporting in the designing and implementation of NBR’s stakeholder engagement and outreach strategies in line with the Bank’s communication policy.
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Identifying and mapping key stakeholders both internal and external to ensure targeted and effective engagement.
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Developing and managing regular communication and feedback mechanisms with financial institutions, government entities, academia, civil society, and other partners.
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Coordinating public outreach initiatives, including financial literacy programs, community engagements, and media briefings.
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Supporting the organization of stakeholder events, policy dialogues, and forums that promote better understanding of NBR’s role and policies.
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Contributing to the preparation of customized communication materials for different stakeholders, including briefs, reports, and outreach content, ensuring consistency of message and tone that are
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Monitoring and evaluating stakeholder feedback to inform the Bank’s engagement strategy and recommend improvements.
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Working closely with other departments to ensure cohesive messaging and alignment of outreach efforts with NBR’s strategic goals.
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Providing training and support to staff on effective communication practices and stakeholder engagement techniques.
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Conducting research to understand stakeholder perceptions, expectations, and trends that impact the bank’s operations and reputation.
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Preparing regular reports on communication activities, stakeholder feedback, and engagement metrics for senior management.
Job Requirements
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Bachelor’s degree in communications, Public Relations, Marketing, Business Administration, or a related field.
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Atleast three (3) years of experience in stakeholder engagement, public relations, or corporate communications, preferably in a regulatory, financial, or government institution.
Female candidates are encouraged to apply.
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