Medical Scheme Administrative Assistant at Equity Bank: Deadline |Deadline 12 November 2025
Medical Scheme Administrative Assistant at Equity Bank: Deadline |Deadline 12 November 2025
CAREER OPPORTUNITIES AT EQUITY BANK.
Equity Bank is one of the region’s leading Banks whose purpose is to transform the lives and livelihoods
of the people of Africa socially and economically by availing them modern, inclusive nancial services
that maximize their opportunities. With a strong footprint in Kenya, Uganda, Tanzania, Rwanda, DRC
and South Sudan, Equity Bank is home to more than 20 million customers – the largest customer base
in Africa. Currently the Bank is seeking additional talent to serve in the role outlined below.
MEDICAL SCHEME ADMINISTRATIVE ASSISTANT
Job Title: Medical Scheme Administrative Assistant
Department: Human Resource
Reports to: Bank Nurse
Job Level: O cer
Location: Equity Bank Headquarters
Job Summary
To provide administrative support in the coordination of the sta medical scheme, wellness and health
& safety activities. The position ensures proper documentation, communication, and follow-up with
sta and service providers to support e cient operations and quality service delivery. The role may
occasionally require working beyond normal hours to meet urgent deadlines or respond to member or
provider needs.
Key Responsibilities and Accountabilities
• Maintain and update records of medical scheme members and dependents.
• Support the issuance of medical cards for sta and dependents.
• Manage correspondence and calls from sta and medical providers, ensuring timely follow-up.
• Assist in preparing and submitting supplier creation forms
• Assist in EBM request.
• Assist in invoice recording and submission for payment
• Assist in scheduling wellness activities, meetings, and provider visits.
• Prepare simple reports as directed.
• Ensure con dentiality and secure handling of all medical scheme documentation.
Quali cation, Experience, Skills and Attributes
For the above position, the successful applicant should ful l the following requirements:
• Bachelor’s Degree in any related eld
• Strong computer skills (Word, Excel, PowerPoint, Outlook).
• Excellent organizational, communication, and interpersonal skills.
• High level of integrity, con dentiality, and attention to detail.
• Ability to multitask and work independently with minimal supervision
• Customer service–oriented attitude.
• Flexibility and commitment to occasionally work extra hours to meet deadlines or support urgent
operational needs.
If you meet the above requirements, submit your application quoting the job opportunity you are
applying for as subject of your email through the email address below by 12th November 2025. Please
include detailed Curriculum Vitae, copies of the relevant certi cates, testimonials, and daytime
telephone contact and email address. Only short-listed candidates will be contacted.
Email to: jobsrwanda@equitybank.co.rw
Equity Bank is an equal opportunity employer. We value the diversity of individuals, ideas, perspectives,
insights, values and what they bring to the workplace.
Equity Bank Rwanda Plc: Grand Pension Plaza | P.O Box 494 Kigali, Rwanda | Company Code: 102229882
Tel: 4555 / +250 788 190000 / +250 737360000 | info@equitybank.co.rw | www.equitygroupholdings.com/rw
Equity Bank Rwanda Rw Equity bank rwa equity bank Equity Bank
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