Manager, Sales Analytics and Decision Support at MTN Rwanda | Deadline 7 November 2025

At MTN RwandaCell, we are not just an organization; we are purpose-led and value-driven. Understanding our people’s needs and aspirations is the key to creating work experiences that delight you daily at work. Our commitment to fostering an environment where every member of our Y’ello Family is heard, understood and empowered to live an inspired life is what sets us apart.

Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be it is in our DNA.

As an organization, we are on a mission to create an exciting and rewarding place to work. We want our people to be themselves, thrive in a positive environment, and ignite their full potential. We believe in building a workplace founded on relationships and achieving a purpose greater than our own. This is the experience we want you to have with us.

Our commitments go beyond an organizational promise. Our leadership and managerial ethos involve meaningfully partnering with our employees, customers, and stakeholders with a vision to realize our shared goals.

We are delighted you are considering us as your career partner to make a mark in the world. We look forward to your application. Therefore, we are hiring a highly skilled and self-motivated candidate for the Sales and Distribution Department position below, both internally and externally.

To enhance MTN Rwanda’s sales performance by empowering the organization with insightful data analytics and strategic decision support, driving revenue growth and optimizing overall performance.

·      Develop analytics to support Sales and Distribution department strategies to drive Sales, Subscriber acquisition and increase revenues

·      Develop commercial Models that deliver timely and action-oriented outputs that can drive commercial discussions or strategic decisions in Sales and Distribution

·      Develop S&D/commercial dashboards for performance tracking

·      Support the development of strategic business plans, budgets, and forecasts.

·      Define the implementation and business intelligence roadmaps for various products and services introduced in the market

·      Preparation, Presentation and Implementation of approved Channel structure, commissions, and Channel Incentives, ensuring Channel performance improvement and Channel Loyalty.

·      Data Mining and Segmentation and Data Analytics for Sales & Distribution.

·      Work with partner departments to provide external benchmarking of MTN’s performance within the market, highlighting opportunities to drive incremental revenue

·      Proper Market analysis and performance reporting of non-financial KPIs related to Channel Sales activities, Trade Activations, Gross Adds, Market

·      Share, MoMo conversion rate, Data conversion rate, Value-Added Services and other Key performance indicators

·      showing key trends that will support sales strategy and decision making

·      Analyze the performance of sales channels and design strategies for performance improvement

·      Improve operational efficiencies by formulating and implementing business processes

·      Maintaining an accurate database of S&D reports and records

·      Weekly and Monthly reporting on Pricing, Commission, Market Share, Value Added Services, Sales Channel and Quality of Customer

·      Tracking the performance of Revenue generating Agents, Merchants, Freelancers, Channel Developers and suggesting performance improvement strategies

·      Daily, weekly, and Monthly Analysis of Channel performance against regional targets for all Financial and Non-financial KPIs

·      Preparation and Presentation of Business case defending the Capital request for new coverage investment and Site payback

·      Support the development of strategic business plans, budgets, and forecasts.

·      Maintain and develop Franchisee Hierarchy in the system, ensuring proper commission structure as per the policy

·      Sales & Distribution Project Management.

·      Guide process improvements and development efforts related to existing and future reporting

·      Work closely with Marketing, Fintech and Technology (stakeholders) to enhance the use of our current and future

·      GTM framework systems

·      4 Years’ Experience in a Business Analysis Environment

·      Bachelor’s degree in Statistics, Economics, or Computer Science

All interested candidates are requested to apply through the MTN website and submit their updated curriculum vitae with copies of notified academic credentials no later than 06^th Nov 2025. MTN Website portal: https://www.mtn.co.rw/careers/

We strongly encourage applications from women and/or individuals with disabilities.

Note: Should you not hear from us within 14 (fourteen) days from the closing date of this advertisement, you may consider your application unsuccessful. If you encounter any issues when completing the application, reach out to Alozius.Mutamba@mtn.com (+250788319965)

At MTN Rwandacell Plc, we are committed to safeguarding your data privacy. For more information, visit our website to read our job applicants privacy notice that explains how we collect, use, disclose, and protect your data at https://www.mtn.co.rw/privacy-notice-for-job-applicants/

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