Customers Care Specialist at Rwanda Development board (RDB) | Deadline 1 Sep 2025

Job responsibilities

• • Bachelor’s Degree in Sociology

    3 Years of relevant experience

• • Masters in Marketing

    1 Years of relevant experience

• • Bachelor’s Degree in Public Relations

    3 Years of relevant experience

• • Master’s Degree in Public Relations

    1 Years of relevant experience

• • Master’s Degree in Sociology

    1 Years of relevant experience

• • Master’s Degree in Social Work

    1 Years of relevant experience

• • Bachelor’s Degree in Marketing

    3 Years of relevant experience

• • Bachelor’s Degree in Mass Communication

    3 Years of relevant experience

• • Master’s Degree in Mass Communication

    1 Years of relevant experience

• Bachelor’s Degree in Social work

  3 Years of relevant experience

Required competencies and key technical skills

• • Strong command of written and spoken English;

• • Proficiency in French and Kinyarwanda is a plus;

• • Good understanding of basic computer skills and the ability to learn how to use proprietary software quickly.

• • Good leadership and interpersonal skills with ability to work with others to resolve customer complaints;

• • Self-motivation, ability to multitask and pay close attention to small details;

• • Critical thinking ability to provide answers to customer questions as well as resolutions for various issues that may arise;

• Ability to prioritize tasks and complete them in a high-pressure environment;