Operational Excellence Coordinator at Tractafric CAT: Deadline 20 November 2025

Experience:

• 3–5 years of experience in a similar position (PMO, operational excellence, continuous improvement, operational performance management).
• Experience in an industrial, logistics, or technical service environment is an advantage.

Technical skills:

• Strong project management skills and familiarity with tools such as MS Project, Planner, Excel, or Power BI.
• Solid understanding of business and operational processes.
• Ability to structure, formalize, and follow up on complex action plans.
• Knowledge of Lean or Six Sigma methodologies is a plus.

Personal qualities:

• Strong analytical and synthesis skills.
• Excellent written and verbal communication.
• High level of organization, rigor, and attention to detail.
• Team spirit and cross-functional leadership.
• Proactivity and result orientation.

Key performance indicators (KPIs)

• On-time delivery and completion rate of projects.
• Progress rate of strategic action plans.
• Measurable improvement of operational KPIs.
• Quality, clarity, and consistency of reporting tools.
• Engagement and participation of teams in improvement initiatives.

1. Performance management & PMO
   • Define, plan, and monitor improvement and transformation projects (Lean, digitalization, process simplification, etc.).
   • Establish and track key performance indicators (KPIs) for each department.
   • Ensure consistency and progress of action plans defined by management and performance reviews.
   • Prepare project dashboards, progress reports, and executive summaries for management meetings.
   • Identify bottlenecks and propose practical, data-driven solutions.
2. Continuous improvement & process quality
   • Map, document, and optimize internal processes to enhance efficiency and reliability.
   • Formalize and standardize operating procedures in collaboration with department heads.
   • Promote a culture of continuous improvement throughout the organization (5S, PDCA, Kaizen, etc.).
3. Communication & coordination
   • Ensure smooth information flow between departments and management.
   • Lead project review meetings and cross-functional coordination sessions.
   • Prepare internal communication materials (project updates, results, best practices).
   • Support managers in implementing new processes and work methods.

• Bachelor’s or Master’s degree in Management, Engineering, Project Management, or equivalent.