4 Job Positions at Grand Legacy Hotel: (Deadline 22 June 2025)
Assistant Purchaser Officer at Grand Legacy Hotel: (Deadline 22 June 2025)
African Union Avenue-Remera P.O. Box: 6555, Kigali Rwanda
E-mail: info@grandlegacy.rw Website: www.grandlegacy.rw
Tel: 280-408-080Â | Cell: (+250)788-303-483)
June 17th, 2025
VACANCY ANNOUNCEMENT
Grand Legacy Hotel invites applications for the following positions:
I. ASSISTANT PURCHASER OFFICER
POSITION SUMMARY
The Assistant Purchaser Officer assists the procurement team in sourcing, purchasing, and delivering goods and services required by the hotel, ensuring that all purchases are made in a cost-effective and timely manner, while maintaining high quality standards.
RESPONSIBILITIES
- Inventory Management: Tracking inventory levels, managing stock, and ensuring timely replenishment.
- Conduct market research; obtain and compare vendor quotes
- Raise and track POs; update purchase records and manage invoice data
- Administrative Support: Assisting with administrative tasks like filing, data entry, and preparing reports.
- Supplier Communication: Communicating with suppliers to confirm orders, track shipments, and address any issues.
- Record Keeping: Maintaining records of purchases, invoices, and supplier information.
- Cost Analysis: Supporting cost analysis and identifying opportunities for cost savings.
- Cash collection.
REQUIREMENTS
- Bachelor’s degree in Accounting, Business Administration, Supply Chain Management, , Procurement.
- 3 years of proven experience as an Accountant in private, public or state-owned enterprises.
- Advanced proficiency in Microsoft Excel and other relevant financial tools.
- Proficient in the use of accounting software (e.g., SAGE, QuickBooks, IDS).
- Thorough knowledge of accounting principles, financial regulations, and compliance
- Experience handling vendor sourcing, purchase orders (POs), and basic contract review
- Strong organizational skills with excellent attention to detail.
- Analytical abilities for cost analysis and report preparation
- Communication & negotiation skills to work with vendors and internal stakeholders
- Ability to work collaboratively across departments and prioritize workloads.
- Adaptability and problem-solving mindset for handling order issues or supply delays.
CONFIDENTIALITY
- While working for the Company, you will have access to a wide variety of confidential information concerning the Company, its guests, and employees.
- It is vital that all such information remains confidential and must not be disclosed to anyone outside
The Company, guests and employees, unless otherwise stated
APPLICATION PROCESS
Please forward your completed Resume/CV by email as an attachment to following address
e-mail:
- Application deadline: June 22, 2025
- IF NO NOTIFICATION NOTE THAT YOU HAVE NOT BEEN SELECTED
Christian NDAGIJIMANA
MD
Grand Legacy Hotel
Guest Experience Manager at Grand Legacy Hotel: (Deadline 22 June 2025)
African Union Avenue-Remera P.O. Box: 6555, Kigali Rwanda
E-mail: info@grandlegacy.rw Website: www.grandlegacy.rw
Tel: 280-408-080Â | Cell: (+250)788-303-483)
VACANCY ANNOUNCEMENT
Grand Legacy Hotel invites applications for the following positions:
I. GUESTS EXPERIENCE MANAGER
The Guest experience is responsible for ensuring guest satisfaction from arrival to departure by providing exceptional service, handling guest inquiries and complaints, and coordinating with various departments to deliver a seamless guest experience and staff training.
RESPONSABILITIES
- Serve as primary liaison for guests from arrival to departure, ensuring smooth check-ins/check-outs and creating warm, welcoming experiences
- Greet and interact with guests in a professional, warm manner
- Check-in and Check -out Assistance
- Providing and promoting information about hotel services and local attractions
- Anticipating guest ‘needs
- Escorting Guests
- Supervise frontline staff to ensure top-tier service
- Proactively receive and handle all guests and company complaints, responding promptly, investigating root causes, and delivering compliant yet empathetic solutions.
- Oversee the resolution of escalated issues, de‑escalate tense situations, and ensure satisfaction through on-the-spot problem-solving.
- Coordinate between departments to ensure guest needs and complaints are addressed efficiently.
- Monitor guest feedback channels (in-person, online reviews, comment cards), analyzing trends and collaborating on improvements
- Maintaining accurate records
- Manage VIP guests and personalized experiences
- Generate guest satisfaction reports and improvement plans
- Act as Duty Manager during off-hours (evenings, weekends), with authority over operational decisions until senior leadership is available.
REQUIREMENTS
- Bachelor’s degree in Hospitality Management, Business Administration, or related field.
- 3–5 years in guest relations, front office, or duty management roles ideally in upscale hotels.
- Proven track record in handling complaints, de-escalating, and resolving guest/company issues diplomatically.
- Outstanding interpersonal & communication skills; professional.
- Strong leadership and supervisory skills, with the ability to manage, mentor, and motivate front-line staff
- Excellent problem-solving and decision-making skills confident in taking initiative under pressure
- Detail-oriented, organized, and able to manage multiple tasks during busy service periods.
- Fluent in English; proficiency in French or Kinyarwanda is a strong advantage.
- Strong customer focus and cultural sensitivity.
- Flexible schedule, including evenings, weekends, and holidays, with responsibility as the hotel’s operational on-site manager during duty hours.
CONFIDENTIALITY
- While working for the Company, you will have access to a wide variety of confidential information concerning the Company, its guests, and employees.
- It is vital that all such information remains confidential and must not be disclosed to anyone outside
The Company, guests and employees, unless otherwise stated
APPLICATION PROCESS
Please forward your completed Resume/CV by email as an attachment to following address
e-mail:
- Application deadline: June 22,2025
- IF NO NOTIFICATION NOTE THAT YOU HAVE NOT BEEN SELECTED
Christian NDAGIJIMANA
MD
Grand Legacy Hotel
Sales and Management Officer at Grand Legacy Hotel: (Deadline 22 June 2025)
African Union Avenue-Remera P.O. Box: 6555, Kigali Rwanda
E-mail: info@grandlegacy.rw Website: www.grandlegacy.rw
Tel: 280-408-080Â | Cell: (+250)788-303-483
SALES AND MARKETING AGENT JOB DESCRIPTION
- Job brief
A passionate Sales and Management Officer plans and oversees the organization’s marketing activities and campaigns. His/She will be the one to ensure that all marketing operations are successful in meeting the goals set by management. The goal is to ensure that the marketing efforts of the company add the highest value to its business.
Main Job Duties and Responsibilities:
- Understands and executes online marketing strategies (Google Ads, email campaigns, remarketing) aligned with the hotel’s branding and objectives.
- Manages daily posts, engagement, and follower growth on platforms like Facebook, Instagram, LinkedIn, Twitter, and TikTok.
- Applies basic SEO techniques to improve search rankings for Grand Legacy Hotel’s website and online listings.
- Deep understanding of hotel services (rooms, F&B, conference facilities, etc.) to craft relevant marketing messages.
- Propose digital offers and guest communication with operations teams to ensure accuracy and follow-through.
- Content Creation Skills: Develops attractive and original content including photos, videos, graphics, and captions to promote the hotel’s rooms, events, restaurant, and services
- Conducting market research to identify opportunities for promotion and growth and analyzing marketing surveys
- Develop and implement company marketing strategies
- Innovate and present new marketing platforms and strategies
- Forecast marketing campaign growth
- Research clients base to find new types of customers and sells to them accordingly
- Identify and contact potential customers for business opportunities
- Schedule daily customer appointments and make product presentations
- Updating database with contact details and interest information from prospective customers
- Writing content for the company social media site and web page
- Support the marketing manager in overseeing the department’s operations
- Organize and attend marketing activities or events to raise brand awareness
- Plan advertising and promotional campaigns for products or service on variety of media (social, print etc.)
- Liaise with stakeholders and vendors to promote success of activities and enhance the company’s presence
- Prepare content for the publication of marketing material and oversee distribution
- Collaborate with managers in preparing budgets and monitoring expenses
- Overseeing the company’s email marketing campaigns
- Performing administrative tasks to ensure the functionality of marketing activities
- Composing and posting online content for the company’s social media page and website
- Writing marketing literature for company brochures and press releases
- Building strong relationships with customers
- Prepares weekly and monthly reports on digital performance (reach, engagement, conversion) and recommends improvements.
- Perform any duty assigned by your supervisor
Requirements:
- Proven experience as marketing officer or similar role
- Bachelor’s degree in marketing, communications or related
- Superior written and verbal communications, fluency in English and French
- Good understanding of market research techniques, statistical and data analysis methods
- Thorough understandings of social media and web analysis
- Excellent organizational and multi-tasking skills
- Outstanding communication and excellent interpersonal abilities
- Creativity, courtesy, good willing and commercial awareness
- A team player with a customer-oriented approach
- Ability to follow and inform about customer’s movements
- Understanding of digital marketing concepts
- Excellent knowledge of MS Office and marketing software
- Ability to work independently and within a team
APPLICATION PROCESS
Please forward your completed Resume/CV by email as an attachment to following address
e-mail:
- Application deadline: June 22,2025
- IF NO NOTIFICATION NOTE THAT YOU HAVE NOT BEEN SELECTED
Christian NDAGIJIMANA
MD
Grand Legacy Hotel
Security Officer at Grand Legacy Hotel: (Deadline 22 June 2025)
African Union Avenue-Remera P.O. Box: 6555, Kigali Rwanda
E-mail: info@grandlegacy.rw Website: www.grandlegacy.rw
Tel: 280-408-080Â | Cell: (+250)788-303-483)
June 17, 2025
VACANCY ANNOUNCEMENT
Grand Legacy Hotel invites applications for the following positions:
I. SECURITY OFFICER
POSITION SUMMARY
To ensure the safety and security of hotel guests, staff, and property by maintaining a visible presence, preventing incidents, and responding swiftly to emergencies.
RESPONSIBILITIES
- Familiarity with access control systems, CCTV operation, and fire safety equipment
- Basic first aid and CPR skills are preferred
- Patrol hotel premises (lobby, parking, guest rooms, service areas) and monitor CCTV to maintain safety and detect security breaches
- Control access points screen guests, visitors, staff, and luggage; enforce hotel policies on entry and exit
- Respond promptly to alarms, emergencies, disturbances, and suspicious activities; report and document incidents accurately.
- Provide assistance to guests escort as needed, offer directions, and handle inquiries in a polite, professional manner
- Enforce safety protocols: fire safety, emergency evacuation, access control, and conflict de-escalation.
- Maintain daily logs and incident reports; communicate issues to supervisors and coordinate with law enforcement when required.
- Conduct regular checks of CCTV, safety equipment, emergency exits, and patrol assigned zones
- Uphold a visible presence to deter theft, vandalism, or misconduct acting decisively and calmly
REQUIREMENTS
- Secondary school certificate or equivalent; vocational training in security or hospitality an advantage
- Minimum 5 years of security experience, preferably in hotel or customer service environments.
- Fluent in English; proficiency in French or Kinyarwanda is a strong advantage.
- Proven work experience as a Security Officer, preferably in the hospitality sector.
- Strong physical presence and alertness.
- High level of integrity, confidentiality, and discipline.
- Good communication skills in Kinyarwanda and English, Swahili, French are an added advantage.
- Ability to remain calm under pressure and handle conflicts professionally.
- Basic report writing and incident documentation skills.
- Knowledge of hotel safety procedures and emergency response protocols.
- Candidates for this job must have no criminal record
CONFIDENTIALITY
- While working for the Company, you will have access to a wide variety of confidential information concerning the Company, its guests, and employees.
- It is vital that all such information remains confidential and must not be disclosed to anyone outside
The Company, guests and employees, unless otherwise stated
APPLICATION PROCESS
Please forward your completed Resume/CV by email as an attachment to following address
e-mail:
- Application deadline: June 17, 2025
- IF NO NOTIFICATION NOTE THAT YOU HAVE NOT BEEN SELECTED
Christian NDAGIJIMANA
MD
Grand Legacy Hotel
