Senior Officer, Counter Verification – Medical Insurance at Rwanda Social Security Board (RSSB): (Deadline 20 June 2025)
Exciting Career Opportunity at the Rwanda Social Security Board (RSSB) – Senior Officer, Counter Verification – Medical Insurance
Are you ready to embark on a transformational journey? We are seeking a dynamic and forward-thinking leader to join us as the Senior Officer, Counter Verification. If you thrive in dynamic environments and are committed to innovation and transformation, this is the opportunity for you!
If you have what it takes to work closely with a team of change-makers and you are passionate about being part of a mission-driven organization that prioritizes the well-being of millions of individuals, then we are looking for you. Your contribution will steer organisational transformation towards providing soci0-economic well-being, long-term stability and prosperity for Rwandans.
The Senior Officer, Counter Verification will be responsible for coordinating all counter verification processes by ensuring all invoices have correct amounts, payments are done and fraud incidents are kept to minimum.
About RSSB
The Rwanda Social Security Board (RSSB) has the mandate to manage and promote social security in Rwanda. RSSB’s vision is to provide a comprehensive social security system that caters to the diverse social security needs of the population, RSSB plays an important role in realising Vision 2050 and the National Strategy for Transformation (NST1). RSSB manages six social security schemes, namely: Pension, Occupational Hazards, Medical scheme, CBHI, Maternity Leave Benefits and EjoHeza (Long-term Term Saving Scheme).
As a leading player in the financial sector, RSSB serves as the largest institutional investor in Rwanda. With assets under management amounting to 2.06 trillion Rwf , which is equivalent to over 15% of the country’s GDP, RSSB invests in key sectors of the economy and plays a crucial role in growing the country’s financial sector. With approximately 12 million members in the above six schemes, encompassing over 90% of Rwanda’s population, RSSB is at the forefront of securing the health and financial well-being of Rwandans.
To achieve its important mandate, RSSB is embarking on a transformative journey, aiming to become a modern, data-driven, and high-performing institution. As part of this ambitious initiative, we are seeking highly motivated individuals who are results-oriented and uphold the highest standards of professionalism and integrity. By joining RSSB, you will have the opportunity to actively contribute to the advancement of social security and overall transformation of Rwanda.
If you are passionate about making a meaningful impact, ready to embrace innovation and change, and eager to work in a dynamic and collaborative environment, then RSSB is the place for you.
Key duties and responsibilities
- Coordinate the counter verification of medical and pharmaceutical invoices and ensure all procedures and policies were followed
- Review verification reports, analyse patterns, identify risks and make suggestion for further action
- Carry out regularly review counter verification tools and propose related processes and procedures
- Review the costs of medical and pharmaceutical services and propose cost containment strategies
- Participate in the development of the Benefits function’s strategic and operational plans and their related budgets and ensure their successful implementation
- Participate in fraud management including fraud prevention, detection, investigation and recommendation of action to be taken by competent authorities
- Prepare and timely submit periodic and annual reports of the Invoice Counter Verification function
- In collaboration with the Human Capital function, participate in the recruitment of staff under his/her supervision
- Evaluate staff under his/her supervision
- Respond to request letters from partners and claims according to client charter
- Participate in meetings and consultations with medical partners
- Analyse reports/data and recommend practical ways of data quality improvements
- Engage with relevant internal and external stakeholders in the course of work while upholding and promoting RSSB’s image
- Perform any other duties related to Invoice Verification function as may be assigned from time to time
Knowledge, experience, and qualifications required
- Bachelor’s Degree in Pharmacy, Public Health, Health Administration, Hospital Management, Health Sciences, Insurance, Actuarial Science, Economics, Accounting, Business Administration or any other relevant field preferably with at least 3 years’ relevant experience.
Key competencies
Technical Competencies:
- The role holder must have knowledge in public health policies and pharmaceutical industry
- The role holder should have knowledge of health sector and pharmacy regulations and standards
- The job holder must understand social security laws and procedures
- The incumbent should have benefits analysis and planning
- The job holder must be proficient in cost benefits analysis
Behavioral Competencies:
- Must demonstrate impeccable customer service focus, strategic thinking, and strong ethical background with an ability to resist and zero tolerance for corrupt, political and other undesirable influences;
- Must be able to establish and maintain constructive and effective relationships with key stakeholders and staff alike;
- Must be open to change and adapt established methods for new uses within the institution;
Additional Information:
RSSB reserves the right to appoint or to issue an employment contract to the successful candidate.
Interested candidates are advised to submit applications online by Friday 20, June, 2025.
In addition, please attach a curriculum vitae that contains details of your qualifications, experience and positions held relevant to this role. Include your day and evening telephone numbers, email address, names and address of three professional referees. Also, attach copies of your academic and professional qualifications.
RSSB is an Equal Opportunity Employer
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