Job

20 Job Positions at Rwanda Development board (RDB) | Deadline 1 Sep 2025

3 Job Positions of Accountant Specialist at Rwanda Development board (RDB): (Deadline 1 September 2025)

Job responsibilities

Key Responsibilities • Prepare monthly reconciliation of financial statements vs. sales reports (tourism revenues, mortgage registration revenues, investment registration fees, etc.). • Process payments after verifying the accuracy and completeness of the required support documents • Prepare monthly tax declarations and corresponding payments. • Process payments after verifying the accuracy and completeness of the required support documents. • Ensure that all payments and revenues are recorded accurately and in the appropriate accounts. • Maintain financial management and accounting records. • Ensure timely payments, including salaries and taxes. • Prepare regular reconciliation of bank accounts. • Perform monthly reconciliation of balance sheet accounts. • Review bank reconciliation reports of all bank accounts regularly. • Provide support in the preparation of financial management work plans and annual budgets. • Coordinate the external audit process in collaboration with the auditor general’s office. • Provide financial management support to all related teams in Finance. • Establish and formalize financial management and control procedures. • Perform any other duties that may be assigned by the Supervisor.

Qualifications

    • Master’s in Finance

      1 Years of relevant experience

    • Bachelor’s Degree in Accounting

      3 Years of relevant experience

    • Master’s Degree in Accounting

      1 Years of relevant experience

    • Bachelor’s Degree in Finance

      3 Years of relevant experience

    • Bachelor’s Degree in Business Administration with specialization in Finance

      3 Years of relevant experience

    • Bachelor’s Degree in Business Management with specialization in Finance

      3 Years of relevant experience

    • Master’s Degree in Business Management with specialization in Finance

      1 Years of relevant experience

  • Master’s Degree in Management Specialization in Accounting/Finance

    1 Years of relevant experience

Required certificates

  • Accounting Professional Qualification recognized by IFAC,(ACCA, CPA) is an added advantage

Required competencies and key technical skills

    • Fluency in Kinyaranda English and or French knowledge of Swahili is an added advantage
    • Proficiency in French and Kinyarwanda is an added advantage
    • Strong command of written and spoken English;
    • Thorough knowledge of all public policies, laws and regulations, related to financial management and accounting;
    • Demonstrated knowledge of the required financial accounting and reporting standards and procedures such as IFMIS;
    • Good knowledge of the required computer applications and software for accounting;
  • Thorough knowledge of all public policies, laws and regulations, applicable to financial management and accounting in the public sector;

Psychometric Languages

  • English

Psychometric Domains

Budget Specialist at Rwanda Development board (RDB): (Deadline 1 September 2025)

Job responsibilities

• Participate in the annual budget preparation and recording of the approved budget in the IFMIS system. • Ensure regular follow-up of budget execution and produce reports on a regular basis. • Process payments after verifying the accuracy and completeness of the required support documents. • Prepare Purchase Orders in accordance with the approved requests. • Analyze budget discrepancies and compile regular budget statistics. • Process payments after verifying the accuracy and completeness of the required support documents. • Manage and prepare monthly, quarterly, and annual cash flow plans, including a monthly operation fund request. • Prepare Budget Reallocations where deemed necessary. • Ensure that all payment processes are recorded accurately and in the appropriate accounts. • Ensure all books of accounts and records related to direct payments are properly filed and under safe custody. • Perform monthly reconciliation of balance sheet accounts. • Assist in the preparation of work plans and annual budget. • Plan and coordinate the preparation of annual and special budgets, as well as financial accounting systems.

Qualifications

    • Master’s in Finance

      1 Years of relevant experience

    • Bachelor’s Degree in Accounting

      2 Years of relevant experience

    • Master’s Degree in Accounting

      1 Years of relevant experience

    • Bachelor’s Degree in Finance

      3 Years of relevant experience

    • Bachelor’s Degree in Business Administration with specialization in Finance

      3 Years of relevant experience

  • Master’s Degree in Business Management with specialization in Finance

    1 Years of relevant experience

Required certificates

  • Accounting Professional Qualification recognized by IFAC,(ACCA, CPA) is an added advantage

Required competencies and key technical skills

    • Integrity
    • Accountability
    • Teamwork
    • Client/citizen focus
    • Professionalism
    • Proficiency in French and Kinyarwanda is an added advantage
    • Strong command of written and spoken English;
    • Demonstrated knowledge of the required financial accounting and reporting standards and procedures such as IFMIS;
    • Demonstrated strong budgeting and expenditure management skills;
    • Strong skills in cost analysis techniques and high volume expenditure management;
    • • Excellent team work, communication and interpersonal skills;
    • Demonstrated knowledge of the required computer applications and software for budgeting and reporting;
    • Excellent skills in public policies, laws and regulations, related to
  • Negotiation skills

Psychometric Languages

  • English

Psychometric Domains

Network Engineer/ Specialist at Rwanda Development board (RDB): (Deadline 1 September 2025)

Job responsibilities

Key Responsibilities • Manage and maintain the organization’s computer systems, including servers, storage, and network devices. • Create, modify, and deactivate user accounts and access permissions as per organizational policies. • Install, configure, and maintain server hardware and operating systems, including Windows and Linux. • Implement and manage data backup and recovery procedures to ensure data integrity and availability. • Apply software and security updates to servers and systems in a timely manner to mitigate vulnerabilities. • Monitor system performance, resource utilization, and server logs to proactively identify and resolve issues. • Ensure that systems are compliant with security standards and policies, including access controls and encryption. • Respond to system outages, security incidents, and technical issues promptly and efficiently. • Maintain comprehensive documentation of system configurations, procedures, and troubleshooting guides. • Plan and implement system upgrades and expansions to accommodate growing technology needs. • Develop and test disaster recovery plans and procedures to minimize downtime in case of system failures. • Interact with technology vendors for support, maintenance, and warranty management of hardware and software. • Provide technical support and troubleshooting assistance to end-users and other IT staff. • Develop and conduct training sessions for staff on system-related topics and best practices. • Implement and manage changes to systems and configurations while minimizing disruptions. • Identify opportunities for automation to streamline system administration tasks and improve efficiency. • Participate in security audits and vulnerability assessments, addressing findings and ensuring compliance. • Maintain an inventory of hardware, software licenses, and system assets. • Stay updated with the latest technologies and recommend upgrades or enhancements to existing systems. • Collaborate with other IT teams, including network engineers and software developers, to ensure seamless operation of integrated systems. • Assist in the procurement of hardware and software by providing technical specifications and requirements.

Qualifications

    • Bachelor’s Degree in Computer Science

      3 Years of relevant experience

    • Bachelor’s Degree in Computer Engineering

      3 Years of relevant experience

    • Bachelor’s Degree in Electronics and Telecommunication Engineering

      3 Years of relevant experience

    • Master’s Degree in Software Engineering

      1 Years of relevant experience

    • Master’s Degree in Computer Science

      1 Years of relevant experience

    • Master’s Degree in Computer Engineering

      1 Years of relevant experience

    • Master’s Degree in Information and Communication Technology

      1 Years of relevant experience

    • Bachelor’s Degree in Information Technology Management

      3 Years of relevant experience

    • Master’ s Degree in Electronic and Telecommunication Engineering

      1 Years of relevant experience

  • Bachelor’s Degree in Software Engineering,

    3 Years of relevant experience

Required certificates

  • Certifications in CCNA, MCSE, MCSD, MCTs(.NET),LAMP/WAMP Framework or MCITP are an added advantage

Required competencies and key technical skills

    • Strong understanding of networking (routing and switching), system administration (Windows and Linux OS), DBMS and software development
    • Excellent command of written and spoken English
    • Proficiency in French and Kinyarwanda is an added advantage
    • Demonstrated strong skills in networking and systems administration;
    • Certification in CCNP or CCNP Security;
    • Highly organized, with high integrity and professional ethical standards;
    • Professional, detail orientated, proactive and excellent team work skills;
  • Knowledge in operating systems

Psychometric Languages

  • English

Psychometric Domains

    • Analytical skills

      Competence / Skills

    • Fluid intelligence

      Behavior and attitude

2 Job Positions of Help Desk /Officer at Rwanda Development board (RDB): (Deadline 1 September 2025)

Job responsibilities

• Provide responsive and effective IT support to RDB employees, addressing hardware, software, and network issues. • Diagnose and troubleshoot technical problems reported by users, ensuring timely resolution. • Log and track support requests and incidents, maintaining accurate records of user issues and solutions. • Create and update knowledge base articles and FAQs to assist users in resolving common issues independently. • Communicate clearly and courteously with end-users, providing instructions and guidance for issue resolution. • Assist with hardware setup, maintenance, and repairs, ensuring equipment is in working order. • Install, configure, and update software applications on user devices as needed. • Offer basic IT training to users to improve their technical proficiency. • Promote IT security awareness among users and enforce security policies and procedures. • Gather user feedback on IT services and systems to identify areas for improvement.

Qualifications

    • Bachelor’s Degree in Computer Science

      3 Years of relevant experience

  • Bachelor’s Degree in Information Technology

    3 Years of relevant experience

Required competencies and key technical skills

    • Proficiency in French and Kinyarwanda is an added advantage
    • Strong command of written and spoken English;
    • Ability to multi-task, plan, organize and get things done as required;
    • Demonstrated strong skills in networking (routing and switching), system administration (Windows and Linux OS), DBMS
    • Demonstrated strong understanding of ITIL, PMP, CISSP, CISA and other relevant software and security systems;
    • High integrity and professional ethical standards
  • In-depth knowledge of computer hardware, software, and networks

Psychometric Languages

  • English

Psychometric Domains

    • Time management

      Competence / Skills

  • Assertiveness

    Communication skills

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IT Security Specialist at Rwanda Development board (RDB): (Deadline 1 September 2025)

Job responsibilities

Key Responsibilities • Develop, implement, and enforce IT security policies, standards, and procedures across RDB. • Identify, assess, and remediate security vulnerabilities in systems and applications. • Lead the response to security incidents, conducting investigations, and implementing corrective actions. • Promote a culture of security awareness among RDB employees, providing training and guidance. • Implement and manage security monitoring tools and systems to detect and respond to threats in real-time. • Ensure RDB’s compliance with relevant security regulations and standards. • Manage user access and permissions, implementing role-based access controls. • Provide training and awareness programs to staff on security best practices.

Qualifications

    • Bachelor’s Degree in Information Management

      3 Years of relevant experience

    • Bachelor’s Degree in Computer Engineering

      3 Years of relevant experience

    • Bachelor’s Degree in Information and Communication Technology3 Years of relevant experience
    • Bachelor’s Degree in Electronics and Telecommunication Engineering

      3 Years of relevant experience

    • Master’s Degree in Software Engineering

      1 Years of relevant experience

    • Master’s Degree in Computer Engineering

      1 Years of relevant experience

    • Master’s Degree in Information and Communication Technology

      1 Years of relevant experience

    • Master’s Degree in Information Management

      1 Years of relevant experience

    • Master’ s Degree in Electronic and Telecommunication Engineering

      1 Years of relevant experience

  • Bachelor’s Degree in Software Engineering,

    3 Years of relevant experience

Required certificates

  • Certifications in CCNA, MCSE, MCSD, MCTs(.NET),LAMP/WAMP Framework or MCITP are an added advantage

Required competencies and key technical skills

    • Proficiency in programming languages such as Java, JavaScript, PHP, SQL, Python and/or R;
    • Proficiency in French and Kinyarwanda is an added advantage
    • Strong command of written and spoken English;
    • Ability to work in a fast-paced work environment;
    • Strong skills in ITIL, PMP, CISSP, CISA and other relevant software and security systems;
    • Organized, with integrity and high professional ethical standards;
    • Demonstrated strong skills in networking and IT systems Security
    • Strong skills in Web application Penetration Testing (PT);
    • Demonstrated skills in IT security audits, Vulnerability assessment and remediation;
  • Detail orientated, proactive with strong team work skills;

Psychometric Languages

  • English

Psychometric Domains

    • Analytical skills

      Competence / Skills

    • Perceptual Speed and Accuracy

      Behavior and attitude

  • Fluid intelligence

    Behavior and attitude

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Software Developer Specialist at Rwanda Development board (RDB): (Deadline 1 September 2025)

Job responsibilities

Key responsibilities • Design, develop, and maintain software applications and systems that align with RDB’s operational needs. • Write clean, efficient, and maintainable code using relevant programming languages and development frameworks. • Thoroughly test and debug software applications to ensure they meet specifications and user-friendliness. • Integrate new software with existing systems and databases, ensuring data consistency and smooth operations. • Provide technical support to resolve software-related issues and optimize system performance. • Identify opportunities for software enhancements, updates, and performance optimizations. • Create technical documentation, including code comments, user manuals, and system architecture diagrams. • Collaborate with cross-functional teams, including IT Business Analysts and stakeholders, to ensure software solutions meet business requirements. • Evaluate and recommend technology solutions and tools that enhance RDB’s IT capabilities.

Qualifications

    • Bachelor’s Degree in Software Engineering

      3 Years of relevant experience

    • Bachelor’s Degree in Computer Science

      3 Years of relevant experience

    • Master’s Degree in Software Engineering

      1 Years of relevant experience

  • Master’s Degree in Computer Science

    1 Years of relevant experience

Required competencies and key technical skills

    • Experience with Linux infrastructures, database, scripting languages including but not limited to SQL (MS SQL), JavaScript, PHP, Python, Perl, Ruby, .NET…;
    • Strong understanding of networking (routing and switching), system administration (Windows and Linux OS), DBMS and software development
    • Strong skills in IT infrastructure and systems management, IT Planning and project implementation;
    • Excellent command of written and spoken English
    • Proficiency in French and Kinyarwanda is an added advantage
    • Excellent team work and coaching skills;
    • Excellent organizational and project management skills with high integrity and professional ethical standards;
    • Strong skills in ITIL, PMP, CISSP, CISA and other relevant software and security systems;
  • Highly organized with attention to detail, and able to proactively identify issues and resolve them;

Psychometric Languages

  • English

Psychometric Domains

    • Attention and concentration

      Behavior and attitude

  • Fluid intelligence

    Behavior and attitude

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Corporate Contact Management Specialist at Rwanda Development board (RDB): (Deadline 1 September 2025)

Job responsibilities

* Providing General legal support and advice on a wide range of issues; * Drafting Contracts, MoUS, analyzing and reviewing laws, orders, instructions, regulations, rules of procedure relating to RDB activities; * Work with legal analyst in preparing judicial or extra judicial legal action on behalf of RDB. Receiving summons and being responsible to prepare rebuttal pleadings for RDB; * Work with legal analyst in liaising with lawyers and the attorney General’s Office on litigation concerning RDB; * Give legal opinions on the management of user department ‘s issues including but not limited to recruitment , contracts and termination of contracts; * Proposing and carrying out necessary trainings intended to uplift the level of legal compliance within RDB; * Representing RDB in judicial and extra judicial proceedings (Upon accreditation by the Rwanda Bar Association); * Representing the Division in internal and external meetings, conferences, etc under delegation by supervision or any other hierarchical official; * Any other related assignment as may be directed by superior(s).

Qualifications

    • Master’s Degree in Law

      1 Years of relevant experience

  • Bachelor’s Degree in Law

    3 Years of relevant experience

Required certificates

  • having a Diploma in Legal practice or a Diploma in Legal Drafting is an added advantage.

Required competencies and key technical skills

    • Proficiency in French and Kinyarwanda is an added advantage
    • Strong command of written and spoken English;
    • Flexibility, team player, able to multi-task, and get things done as expected;
    • Excellent knowledge of public and administrative laws, corporate laws, contract drafting and intellectual property regulatio
    • Excellent interpersonal skills, detail orientated, proper communication and presentation skills;
    • Strong knowledge of Rwanda’s legal procedures, policies, laws, regulations and judicial systems;
    • Proven ability in analyzing and handling various legal issues
    • Strong negotiation skills with high professional and ethical standards;
  • Ability to handle complex legal cases, navigate the judicial system and draft various contract

Psychometric Languages

  • English

Psychometric Domains

    • Time management

      Competence / Skills

    • Clear and Effective Communication

      Communication skills

  • Influence and Persuasion

    Communication skills

CLICK HERE TO READ MORE AND APPLY

 

 

Corporate Contact Management Specialist at Rwanda Development board (RDB): (Deadline 1 September 2025)

Job responsibilities

* Providing General legal support and advice on a wide range of issues; * Drafting Contracts, MoUS, analyzing and reviewing laws, orders, instructions, regulations, rules of procedure relating to RDB activities; * Work with legal analyst in preparing judicial or extra judicial legal action on behalf of RDB. Receiving summons and being responsible to prepare rebuttal pleadings for RDB; * Work with legal analyst in liaising with lawyers and the attorney General’s Office on litigation concerning RDB; * Give legal opinions on the management of user department ‘s issues including but not limited to recruitment , contracts and termination of contracts; * Proposing and carrying out necessary trainings intended to uplift the level of legal compliance within RDB; * Representing RDB in judicial and extra judicial proceedings (Upon accreditation by the Rwanda Bar Association); * Representing the Division in internal and external meetings, conferences, etc under delegation by supervision or any other hierarchical official; * Any other related assignment as may be directed by superior(s).

Qualifications

    • Master’s Degree in Law

      1 Years of relevant experience

  • Bachelor’s Degree in Law

    3 Years of relevant experience

Required certificates

  • having a Diploma in Legal practice or a Diploma in Legal Drafting is an added advantage.

Required competencies and key technical skills

    • Proficiency in French and Kinyarwanda is an added advantage
    • Strong command of written and spoken English;
    • Flexibility, team player, able to multi-task, and get things done as expected;
    • Excellent knowledge of public and administrative laws, corporate laws, contract drafting and intellectual property regulatio
    • Excellent interpersonal skills, detail orientated, proper communication and presentation skills;
    • Strong knowledge of Rwanda’s legal procedures, policies, laws, regulations and judicial systems;
    • Proven ability in analyzing and handling various legal issues
    • Strong negotiation skills with high professional and ethical standards;
  • Ability to handle complex legal cases, navigate the judicial system and draft various contract

Psychometric Languages

  • English

Psychometric Domains

    • Time management

      Competence / Skills

    • Clear and Effective Communication

      Communication skills

  • Influence and Persuasion

    Communication skills

CLICK HERE TO READ MORE AND APPLY

 

 

Procurement Specialist at Rwanda Development board (RDB): (Deadline 1 September 2025)

Job responsibilities

• Prepare annual procurement plans in accordance with the strategic and action plans for the implementation of program activities and ensure its implementation on a timely and efficient manner; • Ensure that all procurement activities are carried out in accordance with the procurement plan as approved by the Senior Management of RDB; • Prepare necessary procurement documentation for services, goods and works including the preparation of advertisements, identification of possible suppliers/contractors, preparation of bidding documents, Request for Quotations, Request for proposals, opening reports, evaluation reports, price market research, obtaining the necessary clearances (from RPPA, Tender Committee and Partners); • Train or advise staff from user departments in public procurement procedures; • Ensure compliance in the procurement of works, goods, and services; • Update and maintain the RDB Procurement manual including procedures and standard forms to be used during implementation; • Liaise regularly with user departments in executing the procurement plan; • Assisting in negotiation of contracts with selected consultants/suppliers. Arrange for signing of contract and distributes them to appropriate authorities; • Provide necessary help to the tender committee as secretary to the committee; • Any other related assignment as may be directed by superior(s).

Qualifications

    • Master’s Degree in Law

      1 Years of relevant experience

    • Purchasing and Supply Chain Management

      3 Years of relevant experience

    • Master’s in Civil Engineering

      1 Years of relevant experience

    • Bachelor’s Degree in Law

      3 Years of relevant experience

    • Bachelor’s Degree in Civil Engineering

      1 Years of relevant experience

    • Bachelor’s Degree in Procurement

      3 Years of relevant experience

    • Master’s Degree in Supply Chain Management

      1 Years of relevant experience

    • Bachelor of Science in Civil Engineering

      3 Years of relevant experience

    • Master’s Degree in Electronics Engineering

      1 Years of relevant experience

  • Bachelor’s Degree in Electronical Engineering

    3 Years of relevant experience

Required competencies and key technical skills

    • Integrity
    • Strong critical thinking skills and excellent problem solving skills
    • Inclusiveness
    • Accountability
    • Communication
    • Teamwork
    • Client/citizen focus
    • Professionalism
    • Commitment to continuous learning
    • Understanding of public procurement laws and procedures in Rwanda
    • Strong command of written and spoken English;
    • Proficiency in French and Kinyarwanda is an added advantage;
    • Strong written and verbal communication with strong presentation skills
    • Demonstrated experience in managing high value procurement contracts;
    • Strong knowledge of Rwanda’s public procurement procedures, management, policies, laws and regulations;
    • Demonstrated knowledge of the e-mucyo procurement system and any other procurement systems;
    • Strong contract negotiation and supplier management skills with high professional and ethical standards;
    • Excellent interpersonal, communication and presentation skills;
  • Flexibility, team player, able to multi-task, and get things done as expected;

Psychometric Languages

  • English

Psychometric Domains

    • Critical thinking

      Competence / Skills

    • Knowledge/Awareness

      Behavior and attitude

  • Behavioral observations

    Behavior and attitude

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HR Specialist Operations Specialist at Rwanda Development board (RDB): (Deadline 1 September 2025)

Job responsibilities

• Recruiting staff – this includes adjusting staff job descriptions and position specifications, preparing job adverts, following up applications, shortlisting, interviews, selecting candidates and concluding the hiring process as required; • Prepare induction package per position and facilitate in induction training process as required; • Facilitate and manage all offices annual leave plans as per law and report weekly/monthly/quarterly the status; • Monitor, evaluate and share with supervisors the compliance of leave management on timely basis; • Monthly report the attendance status to the supervisors; • Manage administrative files of employees of the Institution as required; • Provide advisory service to employees on human Resource policies and procedures; • Handling all related staff welfare such us health/fitness, sports competitions and occupational safety; • Regularly report consultants and experts contract status and work with concerned departments and proposed their renewal where applicable; • Facilitating department to get internees and report regularly the status as required; • Any other related assignment as may be directed by superior(s).

Qualifications

    • Master’s Degree in Management with specialization in Human Resource

      1 Years of relevant experience

    • Master’s Degree in Business Administration with specialization in Human Resource

      1 Years of relevant experience

    • Bachelors Degree in Management with specialization in Human Resource

      3 Years of relevant experience

  • Bachelor’s Degree in Business Administration with specialization in Human Resource

    3 Years of relevant experience

Required competencies and key technical skills

    • Integrity
    • Strong critical thinking skills and excellent problem solving skills
    • Inclusiveness
    • Accountability
    • Communication
    • Teamwork
    • Client/citizen focus
    • Professionalism
    • Commitment to continuous learning
    • Excellent command of written and spoken English
    • Strong command of written and spoken English;
    • Proficiency in French and Kinyarwanda is an added advantage;
    • Required relevant experience
    • Strong knowledge of the laws, policies, procedures and standards in relation to labour and performance management;
    • Demonstrated ability to effectively use the required computer programs and applications such as IPPIS:
    • Strong ability to work under pressure, multi-task and deliver as expected;
    • High levels of integrity, confidentiality with high professional and ethical standards
    • Strong interpersonal and communication skills;
    • Flexibility, team player, creative, self-starter with ability to balance staff welfare programs
    • • Strong command of written and spoken English;
  • Excellent Communication, report writing and presentation skills;

Psychometric Languages

  • English

Psychometric Domains

    • Problem solving

      Competence / Skills

  • Decision making

    Competence / Skills

CLICK HERE TO READ MORE AND APPLY

 

 

HR Specialist Operations Specialist at Rwanda Development board (RDB): (Deadline 1 September 2025)

Job responsibilities

• Recruiting staff – this includes adjusting staff job descriptions and position specifications, preparing job adverts, following up applications, shortlisting, interviews, selecting candidates and concluding the hiring process as required; • Prepare induction package per position and facilitate in induction training process as required; • Facilitate and manage all offices annual leave plans as per law and report weekly/monthly/quarterly the status; • Monitor, evaluate and share with supervisors the compliance of leave management on timely basis; • Monthly report the attendance status to the supervisors; • Manage administrative files of employees of the Institution as required; • Provide advisory service to employees on human Resource policies and procedures; • Handling all related staff welfare such us health/fitness, sports competitions and occupational safety; • Regularly report consultants and experts contract status and work with concerned departments and proposed their renewal where applicable; • Facilitating department to get internees and report regularly the status as required; • Any other related assignment as may be directed by superior(s).

Qualifications

    • Master’s Degree in Management with specialization in Human Resource

      1 Years of relevant experience

    • Master’s Degree in Business Administration with specialization in Human Resource

      1 Years of relevant experience

    • Bachelors Degree in Management with specialization in Human Resource

      3 Years of relevant experience

  • Bachelor’s Degree in Business Administration with specialization in Human Resource

    3 Years of relevant experience

Required competencies and key technical skills

    • Integrity
    • Strong critical thinking skills and excellent problem solving skills
    • Inclusiveness
    • Accountability
    • Communication
    • Teamwork
    • Client/citizen focus
    • Professionalism
    • Commitment to continuous learning
    • Excellent command of written and spoken English
    • Strong command of written and spoken English;
    • Proficiency in French and Kinyarwanda is an added advantage;
    • Required relevant experience
    • Strong knowledge of the laws, policies, procedures and standards in relation to labour and performance management;
    • Demonstrated ability to effectively use the required computer programs and applications such as IPPIS:
    • Strong ability to work under pressure, multi-task and deliver as expected;
    • High levels of integrity, confidentiality with high professional and ethical standards
    • Strong interpersonal and communication skills;
    • Flexibility, team player, creative, self-starter with ability to balance staff welfare programs
    • • Strong command of written and spoken English;
  • Excellent Communication, report writing and presentation skills;

Psychometric Languages

  • English

Psychometric Domains

    • Problem solving

      Competence / Skills

  • Decision making

    Competence / Skills

CLICK HERE TO READ MORE AND APPLY

 

 

Customers Care Specialist at Rwanda Development board (RDB): (Deadline 1 September 2025)

Job responsibilities

o Serve as the first point of contact for customers (in person, by phone, email, or other channels). o Respond promptly and professionally to customer inquiries, requests, and complaints. o Provide accurate information on products, services, policies, and procedures. o Handle and resolve customer complaints in a timely and efficient manner. o Escalate complex or unresolved issues to the appropriate department or supervisor. o Follow up to ensure customer concerns are addressed satisfactorily. o Build and maintain positive relationships with customers. o Track customer interactions and feedback to improve service quality. o Promote customer loyalty by ensuring a positive customer experience. o Maintain accurate records of customer interactions and transactions. o Prepare and submit regular reports on customer queries, complaints, and satisfaction trends. o Work closely with other departments (e.g., Sales, Technical Support, Finance) to resolve customer issues. o Share insights and feedback from customers to help improve products, services, and processes. o Protect confidential customer information. o Guide customers on how to use services or products effectively. o Provide updates on new services, offers, or policies relevant to customers o Any task assigned by his/her supervisor.

Qualifications

    • Bachelor’s Degree in Sociology

      3 Years of relevant experience

    • Masters in Marketing

      1 Years of relevant experience

    • Bachelor’s Degree in Public Relations

      3 Years of relevant experience

    • Master’s Degree in Public Relations

      1 Years of relevant experience

    • Master’s Degree in Sociology

      1 Years of relevant experience

    • Master’s Degree in Social Work

      1 Years of relevant experience

    • Bachelor’s Degree in Marketing

      3 Years of relevant experience

    • Bachelor’s Degree in Mass Communication

      3 Years of relevant experience

    • Master’s Degree in Mass Communication

      1 Years of relevant experience

  • Bachelor’s Degree in Social work

    3 Years of relevant experience

Required competencies and key technical skills

    • Strong command of written and spoken English;
    • Proficiency in French and Kinyarwanda is a plus;
    • Good understanding of basic computer skills and the ability to learn how to use proprietary software quickly.
    • Good leadership and interpersonal skills with ability to work with others to resolve customer complaints;
    • Self-motivation, ability to multitask and pay close attention to small details;
    • Critical thinking ability to provide answers to customer questions as well as resolutions for various issues that may arise;
  • Ability to prioritize tasks and complete them in a high-pressure environment;

Psychometric Languages

  • English

Psychometric Domains

    • Critical thinking

      Competence / Skills

    • Time management

      Competence / Skills

Customers Care Specialist at Rwanda Development board (RDB): (Deadline 1 September 2025)

Job responsibilities

o Serve as the first point of contact for customers (in person, by phone, email, or other channels). o Respond promptly and professionally to customer inquiries, requests, and complaints. o Provide accurate information on products, services, policies, and procedures. o Handle and resolve customer complaints in a timely and efficient manner. o Escalate complex or unresolved issues to the appropriate department or supervisor. o Follow up to ensure customer concerns are addressed satisfactorily. o Build and maintain positive relationships with customers. o Track customer interactions and feedback to improve service quality. o Promote customer loyalty by ensuring a positive customer experience. o Maintain accurate records of customer interactions and transactions. o Prepare and submit regular reports on customer queries, complaints, and satisfaction trends. o Work closely with other departments (e.g., Sales, Technical Support, Finance) to resolve customer issues. o Share insights and feedback from customers to help improve products, services, and processes. o Protect confidential customer information. o Guide customers on how to use services or products effectively. o Provide updates on new services, offers, or policies relevant to customers o Any task assigned by his/her supervisor.

Qualifications

    • Bachelor’s Degree in Sociology

      3 Years of relevant experience

    • Masters in Marketing

      1 Years of relevant experience

    • Bachelor’s Degree in Public Relations

      3 Years of relevant experience

    • Master’s Degree in Public Relations

      1 Years of relevant experience

    • Master’s Degree in Sociology

      1 Years of relevant experience

    • Master’s Degree in Social Work

      1 Years of relevant experience

    • Bachelor’s Degree in Marketing

      3 Years of relevant experience

    • Bachelor’s Degree in Mass Communication

      3 Years of relevant experience

    • Master’s Degree in Mass Communication

      1 Years of relevant experience

  • Bachelor’s Degree in Social work

    3 Years of relevant experience

Required competencies and key technical skills

    • Strong command of written and spoken English;
    • Proficiency in French and Kinyarwanda is a plus;
    • Good understanding of basic computer skills and the ability to learn how to use proprietary software quickly.
    • Good leadership and interpersonal skills with ability to work with others to resolve customer complaints;
    • Self-motivation, ability to multitask and pay close attention to small details;
    • Critical thinking ability to provide answers to customer questions as well as resolutions for various issues that may arise;
  • Ability to prioritize tasks and complete them in a high-pressure environment;

Psychometric Languages

  • English

Psychometric Domains

    • Critical thinking

      Competence / Skills

    • Time management

      Competence / Skills

Digital & Visual Content Producer Specialist at Rwanda Development board (RDB): (Deadline 1 September 2025)

Job responsibilities

● Produce and upload photos and videos for RDB. ● Edit images and videos for RDB. ● Ensure coverage of RDB events. ● Supervise and coordinate multimedia content production. ● Define terms of reference for AV service providers. ● Design a cluster-based AV production.

Qualifications

    • Bachelors’ Degree in Photography

      3 Years of relevant experience

    • Bachelors’ Degree in Visual Arts

      3 Years of relevant experience

    • Bachelors’ Degree in Digital Media

      3 Years of relevant experience

    • Master’s Degree in Photography

      1 Years of relevant experience

    • Master’s Degree in Visual Arts

      1 Years of relevant experience

    • Bachelor’s Degree in Creative Design

      3 Years of relevant experience

    • Master’s Degree in Digital Media

      1 Years of relevant experience

  • Master’s Degree in Creative Design

    1 Years of relevant experience

Required competencies and key technical skills

    • Strong command of written and spoken English;
    • Good knowledge of design and editing tools;
    • Demonstrated ability to professionally handle video and photo equipment;
    • Strong creative skills with demonstrated video/photo direction skills;
    • Extensive knowledge on the use of social networks;
    • Ability to understand and apply fundamental concepts and principles of a professional discipline relating to Audio-Visual content and deliver it to the public (audience);
    • Demonstrated experience in factual journalism, film or television production;
    • A strong sense for picture composition;
  • Knowledge of technicalities of photography/videography and Editing skills (photo/video);

Psychometric Languages

  • English

Psychometric Domains

    • Decision making

      Competence / Skills

    • Analytical skills

      Competence / Skill

2 Graphic Design Specialist at Rwanda Development board (RDB): (Deadline 1 September 2025)

Job responsibilities

• Collaborate and strategize with multiple teams for a wide range of materials that include web pages, presentations, branding collateral, signage, internal communication, newsletters, and other various marketing materials. • Develop concepts using innovative software and execute original content using ideal fonts, color, text, imagery and layout. • Assist on the creative and concept design for activations under the Visit Rwanda partnerships • Perform day to day duties involving design, animation, infographics and other creative works for leading events and projects needed to promote Rwanda under the strategic partnerships for digital communications purpose. • Design digital media content for Visit Rwanda campaigns and events aligned with RDB’s mandate • Assist in Visit Rwanda and RDB’s web presence and boost brand awareness • Liaise with RDB Marketing teams to ensure brand consistency online and on social media platforms • Develop, Suggest and implement visual and direct marketing and communications methods to increase Rwanda’s visibility globally.

Qualifications

    • Bachelors’ Degree in Visual Arts

      3 Years of relevant experience

    • Master’s Degree in Visual Arts

      1 Years of relevant experience

    • Bachelor’s Degree in Communication Design

      3 Years of relevant experience

    • Bachelor’s Degree in Graphic Design

      3 Years of relevant experience

    • Master’s Degree in Communication Design

      1 Years of relevant experience

  • Master’s Degree in Graphic Design

    1 Years of relevant experience

Required competencies and key technical skills

    • • Proficiency in French and Kinyarwanda is an added advantage;
    • Strong command of written and spoken English;
    • Highly organized with ability to multitask and work well in a fast-paced environment
    • Knowledge in Multimedia design, Digital media development and Interactive computing;
    • Deep expertise in design software such as Adobe Illustrator, Adobe Photoshop, Adobe InDesign, Adobe Dreamweaver, Adobe PDF and Adobe Flash;
    • Demonstrable graphic design skills and a strong portfolio;
    • Ability to design for print and web;
    • Knowledge of technicalities of photography/videography and Editing skills (photo/video);
    • Excellent creative skills with strong knowledge in Video/Photo Direction;
  • An understanding of internet programming and scripting languages good working knowledge of the main web;

Psychometric Languages

  • English

Psychometric Domains

    • Self-report measures

      Behavior and attitude

    • Work preferences

      Aptitude

Visual Content Officer at Rwanda Development board (RDB): (Deadline 1 September 2025)

Job responsibilities

● Produce and upload photos and videos for RDB. ● Edit images and videos for RDB. ● Ensure coverage of RDB events. ● Supervise and coordinate multimedia content production. ● Define terms of reference for audio-visual service providers. ● Design a cluster-based audio-visual production.

Qualifications

    • Bachelors’ Degree in Photography

      0 Year of relevant experience

    • Bachelors’ Degree in Visual Arts

      0 Year of relevant experience

    • Bachelors’ Degree in Digital Media

      0 Year of relevant experience

  • Bachelor’s Degree in Creative Design

    0 Year of relevant experience

Required competencies and key technical skills

    • Proficiency in French and Kinyarwanda is an added advantage
    • Strong command of written and spoken English;
    • Good knowledge of design and editing tools;
    • Demonstrated ability to professionally handle video and photo equipment;
    • Extensive knowledge on the use of social networks;
    • Ability to understand and apply fundamental concepts and principles of a professional discipline relating to Audio-Visual content and deliver it to the public (audience);
    • Demonstrated experience in factual journalism, film or television production;
    • A strong sense for picture composition;
    • Knowledge of technicalities of photography/videography and Editing skills (photo/video);
  • Excellent creative skills with strong knowledge in Video/Photo Direction;

Psychometric Languages

  • English

Psychometric Domains

    • Analytical skills

      Competence / Skills

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